HomeIndependent Dealer Scorecards › Sterling Truck Center (Norfolk, VA) graded on the rubric

Sterling Truck Center (Norfolk, VA) graded on the rubric

Scorecard — Sterling Truck Center, Norfolk, VA. Segment: in-house financing (buy-here-pay-here). Inventory ~26 units; 5 years operating. Composite grade: A-.

Lot address: 7653 Credit Row, Norfolk, VA. Visitor parking: Front-lot customer stalls facing the office; overflow on the side street near Norfolk lot gate.

  • Fee disclosure: doc fee $299, itemized pre-signature.
  • PPI access: unrestricted — full credit.
  • Title readiness: ~80% in hand at audit.
  • After-sale: a 30-day/1,000-mile powertrain warranty.

Auditor note: disclosures survived every check the rubric allows a walk-in buyer to run. Scored among the stronger independents in its metro.