CarMax anchors the top of the disclosure column in this directory, which is why it appears first among the scorecards. Rubric notes:
- Price disclosure: no-haggle sticker; the out-the-door math is computable from home. Full marks.
- Vehicle disclosure: retail lots exclude salvage and frame damage; history reports provided. Strong.
- Return/remedy: 30-day/1,500-mile money-back plus 90-day/4,000-mile limited warranty — the most legible remedy terms at national scale. Verify current numbers on the buyer's order.
- Watch items: extended service plan pricing, and appraisal offers that anchor to wholesale — fine as a floor, weak as a market price.
Directory position: the premium over independent lots is the price of the safety net, and the net is real.